When we work together, you'll:
Eliminate second-guessing by having a sounding board that knows your business
Skip things that don't add value to your customers or to your business
Find the right balance between service, experience, and being you
Identify and use what makes you unique with customized strategy sessions
By the end of working together, you'll have:
Customer Service SOP & Action Plan
Have a plan and resources for every situation that comes up. From general questions to that one customer who's threatening to leave a bad review if they don't get a refund.
Customer Experience Mapped
Make the moments that matter most to your customers bring you the highest ROI. Stay 5 steps ahead and your customers will think you're psychic. 🔮
Unique
Flavour Bomb
This is your signature move. Create a moment uniquely you and prompt your customers to tell everyone they know about your business.
It's about your experience, too
Having best laid plans will be useless if they don't align with who you are and your needs. When you're the only one in the business, you have to build things so they work for you, too.
1:1 Pineapple Perks
Your path to creating a Five Pineapples Experience differs from anyone else's.
We'll do a deep dive assessment to see exactly what you need in your customer service systems and customer experiences. Then, we'll create an action plan before rolling our sleeves and getting to work.
What you'll do now
Step 1
Step 2
Step 3
Join the waitlist for your invite
I'm still building the first draft run. I'll invite you first when the opportunity to work together comes up.
Recommendations
We'll have a 25-minute chat so I can better understand your needs and goals. I'll send you an initial, "Here's what I would do if I were you" summary.
Commitment
If we mutually decide it's a good fit, I'll send you an invoice, then we take the next step based on which path you choose.
Create better customer experiences, attract and retain more customers.
Personal service solopreneurs like you just want to do what you love without unnecessary headaches. You want customers who value and appreciate your work. You want to focus more on providing a great experience and less on where the next lead is coming from.
I can help you do that by helping you find and fill the gaps in your customer service and customer experience.
Take the first step now:
Invest in your business, yourself, and your customers
(And get the sweetest business tax write off)
Let's make a Pineapple Pact
If you're not feeling satisfied with the workshop and it's not aligning with what I've presented here or we mutually agreed upon, then I'll refund you.
