As a group, you'll...
Work together to problem-solve even the toughest of customer situations
Brainstorm to make sure you don't have any gaps in your customer service or experience
Share perspectives to help better inform policies and experiences
Get inspiration from various industries to create a truly unique experience
By the end, you'll have built:
Customer Service SOP & Action Plan
Have a plan and resources for every situation that comes up. From general questions to that one customer who's threatening to leave a bad review if they don't get a refund.
Customer Experience Mapped
Make the moments that matter most to your customers bring you the highest ROI. Stay 5 steps ahead and your customers will think you're psychic. 🔮
Unique
Flavour Bomb
This is your signature move. Create a moment uniquely you and prompt your customers to tell everyone they know about your business.
It's about your experience, too
Having best laid plans will be useless if they don't align with who you are and your needs. When you're the only one in the business, you have to build things so they work for you, too.
What you'll do now
Step 1
Step 2
Step 3
Join the waitlist for your invite
I'm still building the first draft run. I'll invite you first when the workshop is open.
Recommendations
We'll have a 25-minute chat so I can better understand your needs and goals. I'll send you an initial, "Here's what I would do if I were you" summary.
Commitment
If we mutually decide it's a good fit, I'll send you an invoice, then we take the next step based on which path you choose.
Create better customer experiences, attract and retain more customers.
Personal service solopreneurs like you just want to do what you love without unnecessary headaches. You want customers who value and appreciate your work. You want to focus more on providing a great experience and less on where the next lead is coming from.
I can help you do that by helping you find and fill the gaps in your customer service and customer experience.
Take the first step now:
Invest in your business, yourself, and your customers
(And get the sweetest business tax write off)
Let's Make a Pineapple Pact
If you don't feel the workshop has met the standards I've presented just let me know before the halfway point of the workshop. I'll provide a full refund.
